Credit

Instant credit transfer, from 9 October no more limits on orders but watch out for missteps

Beneficiary verification also comes into force, exempting the bank from errors

by Lucilla Incorvati

(Adobe Stcok)

4' min read

4' min read

The time has come for the new instant credit transfer rules to come into force. That is, the possibility of making the instant credit transfer and not just receiving it, and the so-called beneficiary verification. Since 9 January, banks and other authorised operators have had to allow customers to receive the instant credit transfer, while with phase 2 throughout Europe from 9 October 2025, banks will also have to allow the issuing of instant euro payments from all payment accounts and via all device channels. That is, home banking, mobile banking, ATMs, self-service terminals, branches or telephone.

As for the obligation to verify the beneficiary, this is a decisive step towards making more secure an operation that in itself has the characteristic of being irreversible. The instantaneous credit transfer, in fact, if it offers the advantage of immediacy of operation (it is executed in 10 seconds), on the other hand, if something goes wrong, it does not allow for downstream intervention, perhaps cancelling the operation, as for an ordinary credit transfer, revocable within the following 24 hours.

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Payee verification allows the originator to be safeguarded because it makes a payment more secure. In practice, customers will have at their disposal - in all device channels where credit transfers can be made - a service to verify whether or not the payee's payment account, uniquely identified by the Iban code, matches the payee to whom the funds are destined. This service will be free of charge and PSPs (Payment Service Providers, i.e. banks, post offices, payment institutions and other authorised entities) will have to offer it to consumers on a compulsory basis, while businesses and micro-enterprises will be able to opt out.

When to resort to it

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The advantage is that within the Single Euro Payments Area, payments can be made in less than 10 seconds, 24 hours a day, 7 days a week, with immediate availability of funds, perhaps to pay a maturing bill, quickly top up a prepaid card, transfer money immediately to a family member, or buy second-hand goods from a private individual in a traceable manner. There are no limits on amounts and it is the customer who sets them according to his or her needs, even changing those set by the bank with the aim of preserving the security of transactions.

Be careful before giving the go-ahead

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Before the 10 seconds elapse, the system will check whether the data entered by the payer (Iban and payee name) match those registered with the payee's PSP. When an instant credit transfer is made, the payer's bank's system will send a verification request to the payee's PSP. The data check is then triggered: the payee's PSP will check whether the payee's Iban and name match the data registered in its system.

At that point, the result of the verification arrives at the payer's PSP, which in turn notifies the customer: the bank will say whether the data entered match and can therefore be proceeded with, if they do not, if there is a partial match or if it has not been possible to carry out the verification, for example because the account indicated is closed, blocked or for technical reasons. The European legislator with the verification of the beneficiary invites the originator, i.e. the customer to move with caution, to be aware of his choices because, depending on the messages and alerts he receives from the bank, he either authorises the transaction or decides not to proceed. While this system aims to reduce errors and fraud because by verifying the data, it tries to avoid money being sent to the wrong recipient or to a fraudster, on the other hand, the payer is the one who makes the final decision.

False steps not to take

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After the payer has been notified, it is he alone who decides whether to proceed with the transfer. Verification of the payee thus becomes a measure of customer protection, but also the way by which the bank will be exonerated from liability in the event of a payment error. That is why it is recommended not to proceed when one is not 100 per cent sure that the transaction ordered is correct. In the event of a mismatch and despite the warning, if one decides to proceed anyway, the responsibility for the transaction remains with the originator.

The European legislator therefore raises the bar of awareness: in case of doubt, it is better to take a step back, perhaps by resorting to an ordinary transfer that allows ex post intervention. Furthermore, it is decisive to pay attention to the data entered and, in case of doubt, always contact one's bank. Beware, however, that all this does not protect against fraud According to the most recent data from AbiLab, in 76% of cases fraud is committed with the cooperation of the user who, despite himself, is cheated and it is he who authorises the thief to access his account. For this and other reasons, it may be useful to consult on the Abi website a guide produced together with the Consumers' Associations that helps to protect oneself from the many pitfalls into which it is easy to fall.

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