Electronic Currency

New record for digital payments at 518 billion

According to PoliMI's Innovative Payments Observatory, in 2025 transactions will grow by +7%, driven by contactless; instant payments and BNPL in the spotlight

by Lucilla Incorvati

(Adobe Stock)

4' min read

Translated by AI
Versione italiana

4' min read

Translated by AI
Versione italiana

Amid geopolitical instability, trade tensions and growing technological competition, payment systems, tracing changing consumption habits, continue to grow in Europe and in Italia, with cards (physical and digital) remaining the most widely used instrument while instant payments, stablecoins and the Digital Euro continue to take off.

Growth in Italia

In 2025 in Italia, according to data from the Innovative Payments Observatory of the Politecnico di Milano, digital payments will reach a total transacted value of EUR 518 billion, an increase of +7% compared to 2024. After the historic overtaking of cash last year, 45% of consumption is now settled through electronic instruments, while banknotes and coins stop at 38%. Credit transfers and direct debits to current accounts are also growing, rising to 17%.

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In 2025, 14 million Italians paid by card

According to the Observatory's analysis of 1,800 Italian consumers, in collaboration with Ipsos Doxa, 96% of Italians own at least one card. The Observatory estimates that 14 million Italians have paid with smartphones or wearables in the last year: there were 10 million in 2024. Meanwhile, the physical wallet is emptying: 33% of Italians carry very little cash, resorting to cash more out of precaution than preference. Instant bank transfers are also accelerating thanks to the regulatory push: 69% of Italians have used it at least once and 70% prefer it to the traditional one, especially in transfers between private individuals. On the innovative payments front, BNPL (buy today pay tomorrow) continues to spread, with awareness and use growing from 14% in 2023 to 17% in 2025, while around 2.8 million Italians own cryptocurrencies, mostly as investment assets. But the most disruptive data concerns Artificial Intelligence: 1 in 6 Italians say they are willing to entrust an AI agent with payment.

Contactless mode in the foreground

Contactless payments by card, smartphone or wearable remain the prevalent mode of payment in shops, reaching EUR 323 billion (+11%). The NFC component on smartphones and wearable devices in particular is growing, and continues to gain space in card present payments. The physical card is not disappearing, but it is no longer the first instrument that accompanies Italians in payments, and smartphones and wearables are advancing in its place.

Innovative payments will reach a transaction volume of EUR 84.9 billion in 2025 (+45% over 2024), accounting for 16% of total digital payments.

Buy Now Pay Later: 2026 Year of Regulatory Verification

In Italia, Buy Now Pay Later (buy today and pay tomorrow) also shows significant growth in 2025 with a transaction volume of EUR 9.9 billion (+45% compared to 2024). The strongest push comes from online, where BNPL grows by +50%. However, for this segment, 2026 will be a decisive year because the entry into force of the second European Consumer Credit Directive (CCD2) will significantly change the regulatory framework, imposing new requirements on operators and affecting a user experience that until now has been simple and fast. The new rules will force operators to rethink processes, compliance and user experience and will impose a new balance between consumer protection, sustainability of the model and simplicity of use.

PAGAMENTI DIGITALI IN ITALIA

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INNOVATIVE PAYMENTS

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BNPL IN ITALIA

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Safety First

The payment industry is entering a phase where innovation is no longer just about the instrument, but about the level of automation and delegation one is willing to accept. The idea that an intelligent agent can select, authorise or activate a payment opens up completely new scenarios. But the more invisible the payment becomes, the more decisive security becomes: the same technology that promises efficiency can also amplify vulnerabilities, fraud and new systemic risks. "In the midst of a global transformation of financial systems, talking about payments means talking about the future," emphasises Ivano Asaro, director of the Innovative Payments Observatory of the Politecnico di Milano. "At an international level, digital payments now dominate over cash, with cards remaining central but smartphones and wearables driving growth. In Europe, the ferment around instant payment, Digital Euro and new pan-European infrastructures marks a clear direction. Managing this evolution will be decisive for strengthening the payments system and overall economic competitiveness'

Europe accelerates on stablecoin and Euro Digital

The weight of instant account-to-account payments is growing everywhere. In Brazil, in the third quarter of 2025, Pix processed 7.9 billion P2B transactions, up +13%, while cards stopped at 11.6 billion, a slight growth of +4%. In India, as of December 2025, UPI exceeded 21.6 billion transactions, up +29% year-on-year, accounting for 86% of the country's digital transactions. Europe is also on the move: on the one hand, Wero is aiming at the construction of a pan-European digital wallet, which at the end of 2025 counted 200 million peer-to-peer transfers, 11 billion euros in transacted transactions and 49 banks in the Eurozone involved, and on the other the interconnection of existing domestic systems through the European Payment Alliance, which also involves Italy's BANCOMAT.

On the monetary front, 2025 has seen a sharp increase in the focus on stablecoins, which are now dominated by operators linked to the US dollar: Tether controls about 58% of total capitalisation, while Circle stands at 23%. In parallel, Europe is accelerating both on regulation - with MiCAR now operational - and on the Digital Euro project, which will enter a crucial phase of technical prototyping and regulatory consolidation in 2026. "The new payments game is now being played on efficiency and the ability to build a critical and strategic infrastructure," emphasises Valeria Portale, Director of the Innovative Payments Observatory of the Politecnico di Milano. "Stablecoin and Digital Euro open a new phase, in which innovation and independence become the pillars of the future of payments. Europe is at the heart of this change and must learn to lead it in order to protect its independence and ensure the competitiveness of its economic system'.

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