Zangrillo Directive

Public administration: the short-circuit of compulsory training in healthcare

The measure introduces the obligation of at least 40 hours of training per year for all civil servants but never mentions the SSN

4' min read

4' min read

There is a constant and irrational disconnect between the indistinct concept of public administration and healthcare, which is clearly present in the PA decree under conversion. A further example is Minister Zangrillo's Directive of 14 January 2025, which allegedly introduces the obligation of at least 40 hours of training per year for all public employees. A number of perplexities have arisen in the healthcare companies with regard to the contents of the Directive, starting with a preliminary point, i.e. whether the document is addressed 'also' to the companies and bodies of the SSN.

Training already covered in the national contract

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The Directive in question concerns training, but the aspects dealt with extensively in the document were in fact already present in the National Collective Labour Agreement of 2.11.2022, where arts. 64-67 regulate the salient features of training: the general principles, the new competences, the staff training plans, the innovative methodologies, the distinction between compulsory and optional training, and the financial burdens committed. The real difference is that the Directive quantifies the training commitment, raising it to 40 hours from the 24 hours of the previous Directive of 2023, and placing it at the expense of the manager within the scope of his individual performance objectives to which the attribution of the result remuneration is correlated.

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The Directive never mentions health

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I am not at all convinced that it concerns healthcare companies, at least not directly. It is true that the addressees are all the 'public administrations referred to in Article 1, paragraph 2, of Legislative Decree 165/2001', but this is a ritual formulation of a more formal than substantial nature. In support of what has been said, it cannot but be noted that among the addressees for information there are neither the Conference of the Regions nor the individual Regions, unlike all the other exponential entities of the central and local public administrations, including the universities. Equally incontrovertible is the fact that in twenty pages the directive never mentions, not even in passing, healthcare, and when reference is made to the NRP, Mission 6, which commits EUR 19 billion, is completely ignored.

The School of Advanced Healthcare Administration

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But perhaps the key argument for believing that the directive does not in fact concern healthcare can be found in the text of the Ddl 'Guarantee measures for the provision of healthcare services and other provisions on healthcare', presented in Parliament as Senate Act 1241 on 23 September 2024. Article 12 of the law establishes the National School for High Health Administration at the Ministry of Health as of the year 2025. Now, the bill is signed by Schillaci, Giorgetti, Calderoli and Zangrillo, which is why it should be assumed that the Minister of Public Administration, when drafting the directive, had a clear understanding of the health situation.

Returning to the content of the Directive and the substantial extraneousness of public health, in the text there are dozens of direct references to the Central Functions, from the collective agreements to even mentioning on page 8 High Professionalism instead of High Qualification, as, moreover, provided for by law. The contents of the Directive are mere indications (".... the Directive aims to guide the administrations ....") without legal binding force and mandatory application, at least until they are transposed into a regulatory measure and, above all, into the respective CCNLs. In this last regard, in the CCNL of the Central Functions of 27.1.2025 the issue of 40 hours of training is completely absent. The directive itself acknowledges this when it states on page 4: ".... although not made mandatory by specific rules". Finally, with regard to the fulfilments that the health agencies must put in place, it is obvious that the strategic and operational choices are free and the entire content of the directive can be reported in the PIAO (Integrated Plan of Activities and Organisation) - as, moreover, the minister himself seems to suggest in the penultimate paragraph of page 17 - it being understood that, in my opinion, everything must be contextualised within the framework of the collective agreements in force, taking into account, in particular, the emerging costs and the supposed legal binding nature of the 40 hours of training.

Continuing Medical Education (CME)

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One of the most controversial points is the relationship between the ministerial indications and CME. Some believe that the 40 hours provided are compulsory regardless of the CME obligation for health professionals, i.e. that they are in addition to the acquisition of training credits. There are approximately 700,000 employees in the SSN, of whom as many as 460,000 (130,000 managers and 330,000 employees in the sector) are subject to the institutional obligations relating to Continuing Medical Education, better known by the acronym CME. Apart from the general principle, a concrete issue also arises, since the Directive specifies that it is a specific performance objective of each manager to ensure the active participation of employees in training initiatives. Well, healthcare executives with management appointments are exclusively superordinated to other executives, so that the Directive's prescription is de facto impracticable - at least for healthcare executives - given that all healthcare executives are entitled to 4 hours per week devoted to "non-assistance activities, such as training and professional refresher courses, compulsory or optional, continuing education and CME", i.e. 176 hours per year: that is, not 40 hours. This does not preclude that the three transitions (administrative, digital, ecological) may also apply to healthcare professionals, but it is by no means prejudicially excluded that the credits acquired may also relate to these topics.

The impact of training on working time

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If anything, non-healthcare personnel belonging to the administrative, technical, professional and socio-healthcare roles could be interested in the seven subjects listed on page 3 and in the three types of transition illustrated in the Directive. But the presumed obligation of the respective managers to guarantee 40 hours of training per year must be set down in the contractual regulations and, in particular, in art. 66 of the CCNL of 2.11.2022, whereby healthcare companies can certainly register in the Syllabus platform (see p. 16) but the training initiatives must comply with the contractual clauses in force with regard to the effects on working hours, the costs of training, any indications of the Regions and, of course, the grounding of the model of trade union relations prescribed in the CCNL, i.e. the comparison pursuant to art. 6, paragraph 3, letter l); circumstance, the latter completely ignored in the Directive.

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