AI

In the ServiceNow competition, the artificial intelligence made in Italy Ipazia ranks ahead of leading models

Milanese start-up tops the ServiceNow platform ranking

2' min read

Translated by AI
Versione italiana

2' min read

Translated by AI
Versione italiana

Her name comes from the Greek mathematician, a woman who gave her life for science, barbarously murdered for her influence on the political and religious ties of the time. And now her legend continues through centuries of history to the present day, thanks to technological innovation to ensure an increasingly digital future.

The start-up Ipazia was founded in 2021 by Giorgio Alverà, a former Goldman Sachs manager, together with his brother Marco (former CEO of Snam who is also a partner in Ipazia). And it is precisely the Milanese start-up that has excelled in front of AI bigwigs in the WorkArena, a benchmark of the ServiceNow platform to test the ability of language models to solve real problems.

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What is Hypatia and why it could revolutionise business

A start-up capable of bridging the gap between research and artificial intelligence. Only a year ago, AI stocks, and more generally the financial markets, were shaken by the 'cyclone' DeepSeek, the Chinese start-up apparently able to rival the most advanced American systems at a fraction of the development cost and computing power used by other companies. Today, the cards on the table may be changing.

In the competition of ServiceNow, a platform active in cloud computing and digital workflow management, Ipazia scored 90.3 per cent, outperforming other better-known competitors.

Who is behind the Milanese start-up

The soul of Hypatia is led by a team of 18 professionals with seven PhDs and profiles from MIT, Microsoft, Goldman Sachs and Fondazione Bruno Kessler.

In 2024, it was the only Italian start-up among the 15 signatories of the G7 Declaration on AI, sitting at the same table as Amazon and Meta, and its technology is already operational in banking, recruiting and so-called 'responsible gaming', where it develops algorithms that identify risky behaviour to protect users.

"We have not changed the basic models, we have made them smarter in the way we use them," they explain from the company. The result "is a reasoning capability that makes advanced AI viable for businesses, at a cost and time certain".

In particular, it is emphasised, Ipazia has developed a technology of 'AI agents' acting as a team of experts: an added layer of intelligence that allows a complex problem to be broken down into manageable sub-tasks.

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