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The procurement function: the first line of defence for business resilience

Global supply chains are facing increasing volatility: as a result, the procurement function is taking on a crucial role, evolving from a centre of efficiency into a pillar of business resilience

by Alfredo Vaghi* and Cristina Brotto**

Adobestock

3' min read

Translated by AI
Versione italiana

3' min read

Translated by AI
Versione italiana

Volatility is flaring up again in global supply chains. The current geopolitical context demonstrates, once again, how localised events can have rapid and profound effects on the global economy, primarily affecting the availability of energy and logistics services, with knock-on effects on the availability of raw materials, the resilience of suppliers and, consequently, on inflation and margins. In this scenario, the procurement function remains the primary guardian of business resilience.

In recent years, global supply chains have come under pressure from a rapid succession of shocks of various kinds: the pandemic, the blockage of the Suez Canal, the war in Ukraine and its impact on Black Sea trade flows, transit restrictions in the Panama Canal due to drought and, more recently, tensions in the Strait of Hormuz. More than any single event, it is the frequency and scale – up to four or five times greater than in the 1970s and 1980s – with which even localised disruptions rapidly spread to the entire global production system that is striking.

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These disruptions demonstrate how the vulnerability of supply chains stems from the high degree of interconnection between raw materials, components, transport, production capacity and working capital. When a critical node breaks down, the effects extend far beyond the area directly affected: lead times lengthen, cost variability increases, and the risk of the disruption spreading to multiple supply chains grows. It is this systemic nature of disruption that makes resilience a managerial priority, even before it becomes an operational one.

For Europe and Italia, the issue is therefore not merely direct dependence on a specific supply region, but overall exposure to global volatility: energy prices, availability of materials, transport reliability, delivery times and pressure on working capital. In a context where geopolitical, climatic and operational shocks tend to overlap, businesses must equip themselves to manage more frequent and less predictable scenarios, strengthening their ability to anticipate risks, react swiftly and reconfigure supplies, routes and stocks when necessary.

The nature of the procurement function is changing

This is where the procurement function takes on a new character. In normal circumstances, the function is primarily expected to deliver efficiency: to negotiate better, standardise processes and reduce costs. In contexts of high geopolitical volatility, however, it becomes the hub for identifying subtle signals and translating them swiftly into operational decisions. It is no longer enough simply to buy well; it must be done safely, with visibility, ready-made alternatives and effective coordination between operations, finance and sales. This visibility must also extend to second-tier suppliers, to identify in advance critical dependencies, concentrations of risk and potential points of failure in the supply chain.

The most forward-thinking companies are shifting their focus from cost-cutting to resilience. This means setting up a cross-functional control centre, monitoring prices, supplier risk and logistical bottlenecks in real time, reviewing category strategies, qualifying alternative suppliers, rethinking stock levels and routes, and jointly managing costs, continuity and cash flow. It also means building a single source of reference information on expenditure, suppliers, contracts and flows and, on this basis, developing a digital twin of the supply chain, capable of simulating scenarios, rapidly assessing the impact of critical external events and guiding more effective decisions throughout the entire value chain. Planning must also evolve: no longer static exercises, but dynamic scenarios to be updated according to prices, lead times, material availability and risk indicators.

Furthermore, disruptions do not affect all categories in the same way. For the procurement function, this means acting selectively, distinguishing between categories that require immediate attention, those where costs need to be contained, those that need to be monitored continuously, and those where supply needs to be secured through stockpiling, advance shipments and alternative sources.

Disruptions of this kind cannot be treated as a mere procurement or logistics issue: they must be addressed as a cross-functional challenge relating to margins and resilience, requiring coordination between procurement, operations, finance and sales. There are four priorities: stabilising the supply of critical materials and ensuring logistical continuity; building visibility over inputs, suppliers, stock levels and exposure to risk triggers; managing costs and cash flow in an integrated manner; preparing for prolonged volatility through scenario-based decisions, activation thresholds and faster response mechanisms. artificial intelligence can accelerate this shift, helping to simulate scenarios, identify exposures, suggest mitigation levers and support faster decisions on routes, stock levels, pricing and continuity.

Procurement is not only expected to generate savings, but also to absorb disruptions, protect margins, safeguard service levels and contribute, alongside other business functions, to the organisation’s overall resilience. In an increasingly uncertain and volatile environment, building resilience is no longer merely a competitive advantage, but an essential prerequisite for ensuring continuity, adaptability and sustainable growth over time.

*Senior Partner at McKinsey & Company

**Partner at McKinsey & Company

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