Intervention

Too many prescriptions? More than supervising doctors we need organisational appropriateness

The data invites reflection, but the debate cannot turn into a questioning of the clinical autonomy of the physician

by Pierino Di Silverio*

Gruppe Medizin Studenten und junge Ärzte in der Ausbildung in der Klinik Robert Kneschke - stock.adobe.com

4' min read

Translated by AI
Versione italiana

4' min read

Translated by AI
Versione italiana

An analysis by the Istituto Superiore di Sanità puts the spotlight on the the issue of appropriateness of care. The data invites reflection, but the debate cannot turn into a questioning of the clinical autonomy of the doctor, nor ignore the crucial role of places of care. Approximately 10% of the healthcare services provided have inappropriate profiles. In Italy, inappropriateness in healthcare is worth around 25 billion euro. The phenomenon manifests itself in two opposite but equally problematic directions: the so-called 'over-use', i.e. the excess of unnecessary examinations, therapies and hospitalisations, and the 'under-use', i.e. the failure to provide appropriate care to those who would actually need it.

An emblematic example comes from the ISS CeDAP 2024 report on the birth rate: in 77.1% of pregnancies, more than three ultrasound scans are performed, compared with only two recommended by national guidelines. An excess that configures apattern of inappropriate prescription and excessive medicalisation of care. It is now clear that there is a problem not only with investments in the NHS, but also, and perhaps above all, with the allocation of resources and their use.

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Faced with this data, however, the most insidious risk would be to draw hasty conclusions from it, turning epidemiological analyses into a surveillance tool or a tool for squeezing the physician's professional autonomy. This would be a serious mistake, as well as conceptually incorrect. Moreover, such an error has already been made in the evaluation of waiting lists, confusing analysis tools and data. Clinical appropriateness is by definition a concept that is measured on the concrete patient, not on statistics.

As the ISS's own National Guideline System recalls, clinical recommendations are decision-support tools and not rigid prescriptions: Law 24/2017 (the so-called Gelli-Bianco law), moreover, expressly states that the healthcare professional must adhere to the guidelines 'without prejudice to the specifics of the concrete case'. This clause is not a bureaucratic loophole: it is the recognition that medicine is a science applied to individuals, not categories.

The doctor who prescribes an extra examination because he knows his patient's medical history, family background, co-morbidities or diagnostic anxiety is not necessarily committing an inappropriate act. That decision belongs to his professional sphere, his therapeutic relationship and his ethical responsibility. Confusing prescriptive variability with systematic inappropriateness is one of the most frequent methodological errors one is likely to fall into, indeed it is also easy to fall into in order to find scapegoats for complex problems. And this undermines not only the doctor-patient, SSN patient relationship, but also undermines self-esteem and the relationship between professional and institution, to the point that already today 10 doctors leave hospitals every day at non-pensionable age. And such an error in turn risks driving choices, as has already happened in the case of waiting lists, that cannot produce the desired results.

The aim of the institutions must be to support the doctor in his work, but not with economic logic, such as time schedules, which do nothing but diminish the quality of patient care, but paradoxically by increasing the indispensable professional autonomy that has always formed the basis of the doctor-patient relationship of trust, promoting the welfare of the doctor and health manager with new welfare policies, protecting the professional in terms of safety in the place of care, and giving him the right remuneration and the right space and professional recognition.

Above all, one cannot think of solving the difficulty of access to care by building punitive or bureaucratic mechanisms that end up fuelling defensive medicine: paradoxically, one of the factors that contributes most to inappropriate prescribing.

There is a second level of analysis that the public debate tends to overlook: inappropriateness is not only what is prescribed, but often where and how a service is delivered. An ordinary hospital admission for a condition manageable in a day hospital or specialist outpatient clinic is inappropriate not because the treatment is wrong, but because the place of care is not the right place. This is organisational appropriateness: the ability of the system to place the patient in the care setting most appropriate to his or her needs. An elderly patient with a fractured femur who waits days in the emergency room before surgery, a chronically ill patient who resorts to hospitalisation due to a lack of adequate territorial care, a psychiatric patient who cannot find intermediate facilities between the hospital and the home: these are cases of organisational inappropriateness, dependent not on the choice of the doctor, but on the structural deficiencies of the system. Situations in which the doctor and the health professional are forced to use that creative health care to respond to the patient.

Strengthening territorial medicine, intermediate care, home care and proximity facilities is not only a matter of equity and access to care: it is also one of the most effective levers for reducing organisational inappropriateness and relieving pressure on hospitals. A patient treated in the right place receives better care, with fewer risks and lower costs for the system.

The road ahead is clear, though not easy. Reducing inappropriateness does not mean reducing care, nor penalising professionals: it means ensuring that every service is the right one, for the right patient, at the right time, in the right place. This is the real goal of clinical appropriateness, and it coincides with the best possible medicine.

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