The IoEquivalgo campaign

Generic medicines: young people remain ‘unimpressed’ – a lack of information and trust, whilst AI is on the rise

Awareness of ‘generic’ medicines has fallen by 5% over the past five years, and amongst Gen Z, only 50% say they are familiar with them, compared with an average of 70%; meanwhile, people are turning increasingly to the internet, artificial intelligence and over-the-counter medicines

by Health Editorial Team

 (AdobeStock)

5' min read

Translated by AI
Versione italiana

5' min read

Translated by AI
Versione italiana

On average, they are mindful of their health but, when faced with the many minor physical and mental ailments they suffer from, they rely too heavily on artificial intelligence and quick fixes found on the internet. The use of over-the-counter medicines is on the rise, whilst awareness of and confidence in generic medicines is failing to take off, particularly amongst the younger generations.

Research

This, in a nutshell, is the picture that emerges from the research carried out by SWG between April and May, based on a sample of 2,500 adult citizens representative of the Italian population. The study, now in its third edition, is being presented at the Ministry of Health as part of the event ‘It’s called an equivalent, you call it a choice’, an event promoted by Cittadinanzattiva to mark the conclusion of the sixth edition of the ‘IoEquivalgo’ campaign, organised with the unrestricted support of Egualia and in collaboration with Federfarma and Fofi. The initiative is held under the patronage of the Ministry of Health.

Loading...

The IoEquivalgo campaign, now in its sixth year, was launched with the aim of raising awareness of and improving access to generic medicines in Italia, and of bridging a cultural and economic divide that particularly disadvantages low-income groups, for whom the cost of co-payments for medicines is higher.

A surplus of 1 billion from citizens

Indeed, even in 2025, as revealed in the Egualia Research Centre’s annual report on trends in the Italian generics market, consumers paid a price differential – that is, the extra cost of choosing the more expensive brand-name product over its generic equivalent – amounting to over one billion euros. In particular, residents of Lazio and Molise spent the most, whilst those in Lombardy spent the least. From a regional consumption perspective, the use of generic products continues to be more prevalent in the North (41.4% by volume and 34.6% by value), compared with Central Italia (30.1% by unit and 27% by value) and Southern Italy (24.8% by unit and 22.5% by value), against an Italia average of 33.3% by unit and 29.1% by value. The highest proportion of equivalents is recorded in the Autonomous Province of Trento (45.9%), Lombardy (43.5%) and Piedmont (42.1%). At the bottom of the table for consumption of equivalent products are Basilicata (23.9%), Calabria (22.5%) and Campania (21.7%).

“Over the years,” explains Valeria Fava, head of health policy at Cittadinanzattiva, “we have reached every region in Italia by setting up travelling information stands in town squares and universities across 22 cities. Citizens and students have been involved in this community-based information initiative thanks to the signing of memoranda of understanding with various regions, including Campania, Sicily, Marche and Sardinia. Practical tools are also available to the public, such as the portal www.ioequivalgo.it and an app providing clear, verified and up-to-date information. In this edition, we have also worked with Federfarma and FOFI to develop a distance learning course on effective communication – attended by more than 2,700 pharmacists – with the aim of providing further tools to reduce bias and increase public confidence in generic medicines. The course was very well received by professionals, 96 per cent of whom consider training in this area to be very important.”

Furthermore, in the approximately 19,000 pharmacies that are part of the Federfarma network, there are videos and leaflets featuring QR codes that allow customers to access information online, download information leaflets and learn more about the use of generic medicines.

The data

The study, presented by Riccardo Grassi (Head of Research at SWG), analyses general attitudes towards health, the level of information, trust in key players, relationships with medicines, awareness of generic/equivalent medicines and purchasing criteria, highlighting the most significant differences compared with the data collected in 2024.

For 56% of Italians, persistent minor ailments are part of everyday life (osteoarticular pain: +20 points over 8 years; fatigue: +15; insomnia: +14) and the average perceived health index continues to fall (-3 points compared to 2024). It is against this backdrop that AI is making a powerful impact, consulted by 8% of respondents (15% of Gen Z), who also turn to the internet (10%, up 4 points on 2024) and their pharmacist (13%, up 3 points). Consultations with GPs remain stable (32%, +1), although the urgency to quickly resolve minor ailments seems to have led to a significant increase in the use of over-the-counter medicines (+8%). This trend is even more evident when analysing the issue of health and wellbeing information: 81% of Italians say they are well-informed, with healthcare professionals playing a significant role (77%) and a growing presence of pharmacists (+8% compared to 2024), but in 56% of cases the primary source of information is the internet, and 12% of Italians (17% of Gen Z) consult AI chatbots.

Attitudes towards medicines are ambivalent: the belief that medicines should be used with caution and care has fallen slightly (45 per cent); one in four sees them simply as a means of feeling better; 38 per cent tend to stock up on the medicines they use most frequently, particularly Gen Z and Millennials. The latter admit to taking expired medicines without a second thought (41%), whilst 29% of respondents dispose of medicines in the general waste bin. Awareness of generic medicines, however, is declining (-5% over 5 years). Young people in Gen Z are particularly less familiar with them: only 50% say they are familiar with them, compared with an overall average of 70% and 79% among baby boomers. Awareness of the characteristics of generic medicines is also falling, and there is a slight increase in preference (+3%) for branded medicines, partly due to habit but also because of growing mistrust of generics, which is evident across all product categories (painkillers -3%; gastrointestinal medicines -3%; antibiotics –3%). Finally, doctors’ prescribing practices remain largely unchanged: in 30% of cases, they specify only the active ingredient, leaving the patient to choose between a generic and a branded medicine (–1% compared to 2024), 22 per cent (20 per cent in 2024) specify only the branded medicine, whilst 36 per cent (= as in 2024) specify both the active ingredient and the branded medicine.

Proposals

● Communication, information and digital health literacy: to run institutional information campaigns with a specific focus on digital and social media channels to reach younger sections of the population; integrating health education programmes into schools and universities to promote the responsible use of medicines and correct dangerous habits that have emerged amongst young people, such as taking medicines that have passed their expiry date or disposing of them incorrectly in unsorted waste.

● Continuous and cross-disciplinary training for healthcare professionals: to incorporate training programmes focusing on the clinical and economic value of generic medicines into degree courses in Pharmacy, Medicine and Nursing; develop communication skills by providing healthcare professionals with practical tools to improve communication with patients, with the aim of reducing cognitive biases and increasing public confidence in generic medicines.

● Prescription management and tackling regional inequalities: systematising the monitoring of the entire journey of a medicine, from prescription to dispensing. We need to assess the use of ‘non-substitutability’, promoting shared responsibility between the doctor’s therapeutic indication and the pharmacist’s active proposal of an equivalent; establish priority round-table discussions in the central and southern regions, where consumption is struggling to take off, and in areas where citizens pay the highest price differential to collect expensive branded medicines.

● Sustainability of the National Health Service and protection of households: to adopt health policies capable of ensuring the continued availability of generic medicines on the market, safeguarding supplies in a global context characterised by rising energy and raw material prices; promote the generic medicines sector as an essential strategy for safeguarding the economic and financial sustainability of the National Health Service and for protecting low-income groups from rising private expenditure on medicines.

Copyright reserved ©
Loading...

Brand connect

Loading...

Newsletter

Notizie e approfondimenti sugli avvenimenti politici, economici e finanziari.

Iscriviti