Corporate Management

Business Agility, strategic competence to govern uncertainty

In an environment of increasing instability, companies must evolve from agile teams to organisations capable of adapting quickly and consistently

by Domenico Tricamo*

 (AdobeStock)

4' min read

Translated by AI
Versione italiana

4' min read

Translated by AI
Versione italiana

Uncertainty is no longer an exception to be reckoned with: it has become a structural variable of the competitive environment. Geopolitical instability, technological acceleration, chaotic changes in consumption and regulatory pressure out of sync with market cycles are reshaping the boundaries of every sector. In this scenario, competitive advantage no longer comes from the ability to predict, but from the ability to adapt quickly and consistently. Being antifragile - to use Nassim Nicholas Taleb's concept - is no longer a goal of excellence, but a requirement for survival.

It is in this context that Business Agility emerges as a strategic competence in professional organisations. Its roots lie in the four principles of the Manifesto for Agile Software Development, the 2001 revolution that celebrates its 25th anniversary this year. An anniversary that coincides with a collective question: are those principles, born in the world of software development, still sufficient to govern the complexity of the entire enterprise? The most authoritative answer comes from the Project Management Institute and the Agile Alliance, which responded with the Manifesto for Enterprise Agility, published in February 2026: a framework that explicitly shifts the focus from team agility to that of the entire organisation, including leadership, governance and culture.

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Business Agility, however, is not a methodology. It is a systemic capability involving strategy, operating model and organisational culture, and cannot be reduced to a single all-encompassing framework. In operational terms, it can be articulated along three dimensions: strategic (dynamic reallocation of resources), organisational (value-oriented multidisciplinary teams) and cultural (widespread leadership and accountability).

Empirical evidence confirms the relevance of the topic. According to McKinsey & Company, agile organisations - understood as those that combine speed and stability - are 70% likely to rank in the top quartile for organisational health, which is itself a robust predictor of financial performance. PMI's data on a sample of more than 700 C-suite executives globally offers a further measure of what is at stake: 93 per cent of top executives say they need to rethink their operating model at least every five years, with nearly two-thirds doing so every two years or faster. Yet while business agility is considered critical in 85% of cases, only 35% say they have implemented it substantially. This is the gap that defines the real challenge.

Organisation determines value

To understand why this gap is so persistent, it is necessary to start with a fundamental observation. A decision can arise from an individual or a small group, completely independent of the organisation. But it is the organisation that determines its value. Decisions do not produce results the moment they are formulated, but when they are effectively pursued. Organisational reception capacity - the speed and quality with which an organisation translates a decision into action - is the real bottleneck. Even excellent decisions, even those on which the future of the company depends, are lost in structures that are not built to receive them. The challenge of Business Agility is precisely here: in making organisations not only adaptive, but highly receptive to change.

One of the distinctive elements from which we start in practice is the overcoming of rigid planning. Traditional annual cycles give way to dynamic models in which resources are reallocated according to market signals. According to McKinsey, organisations that adopt dynamic portfolio practices experience a significant reduction in wasted investment and a greater ability to direct capital towards high-value initiatives. The main challenge is to build a model that distinguishes dynamism from chaos by defining sustainable rules of engagement - and disengagement - for both resources and initiatives.

In parallel, the organisational model evolves. Cross-functional teams accelerate decision-making processes and improve the quality of solutions. This approach is also associated with an increase in engagement: according to Gallup (State of the Global Workplace), more autonomous organisational models can increase employee engagement by up to 21%, with a direct impact on overall performance.

The determining factor remains culture. Amy Edmondson's research, summarised in The Fearless Organisation, shows that environments characterised by high psychological safety record significantly higher levels of learning and innovation. In these contexts, teams are more effective at identifying and solving complex problems - not because they make fewer mistakes, but because they recognise and correct them more quickly.

The role of top management

The role of top management is more central than ever in all this. Business agility cannot be relegated to operational initiatives: it is a governance choice. The board of directors is called upon to evaluate not only the economic results, but also the organisation's ability to learn and adapt, introducing metrics geared towards decision-making speed, resilience and value creation over time.

In the transition from a stable to a discontinuous economy, the competitive paradigm often changes in unpredictable ways. Efficient companies remain relevant in predictable contexts; adaptive ones become protagonists in uncertain environments. In this perspective, Business Agility is the enabling factor to govern continuous change. It is worth remembering this with the necessary lucidity: the change we are experiencing today is the fastest we have ever seen. And it will still be slower than the ones we will see.

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