Energy consumption

Bills, from gas to waste: here's how to access the bonus to get the discount

The new benefit in the form of a discount on the Tari (city tax) will arrive in 2026, but for economically disadvantaged households, it is already possible to access a number of concessions to ease the cost of the bill

by Celestina Dominelli

4' min read

4' min read

The new bonus, which will be applied to the Tari, or in any case to the tax paid by citizens for waste, will arrive in 2026 and will lead to a 25% discount on the expense to be paid by 4 million families in economically disadvantaged conditions: the facilitation will be reserved for all families with an Isee (Equivalent Economic Situation Indicator) of less than 9,530 euro or less than 20,000 euro for large families, i.e. those with at least four dependent children. For those who meet these requirements and are therefore in an economically difficult situation, there are also other bonuses that make it possible to reduce the energy costs incurred with bills, from electricity to gas and water. Let's take a detailed look at how the subsidies work and how much they amount to.

What does the benefit consist of

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The social bonus consists, as mentioned, of a discount applied automatically on electricity, gas and water bills to households with an Isee sub-threshold certificate. It is available for 12 months, on a single supply for each type of service (electricity, gas and water) and can also be assigned to families living in a condominium. The bonus, it is worth remembering, has been flanked, but only for 2025, by an extraordinary contribution of 200 euro on the electricity bill of domestic customers with Isee values up to 25,000 euro, as a temporary measure of economic support for households in particularly difficult economic conditions.

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In order to obtain the bonus, it is necessary to present the Dichiarazione Sostitutiva Unica (Dsu) and thus obtain an under-threshold Isee certificate that allows access to the benefit. If the Isee value is below the threshold envisaged by the regulations and the household's supplies meet the eligibility requirements, which are verified by Sii (the computerised brain that contains all the information on electricity and gas supplies as well as customer data) or by the water manager for the water bonus, the benefit is recognised for 12 months.

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How to access social bonuses

Those concerned will have to submit a new Dsu to obtain the bonus again for the next 12 months. Each household is entitled to one bonus for economic hardship for electricity supply, one for gas supply and one for water supply, if the eligibility requirements recognised by the system are met. If these requirements are validated, the household is entered in the automatic procedure.

The amount of subsidies

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But how much are bonuses worth? The amount varies according to the type and value of the electricity and gas bonus is set by the Authority for Energy, Networks and Environment (Arera). The annual value of the electricity bonus depends on the number of household members indicated in the Dsu and the discount applied is the same every month (for all 12 months of the year in which the customer is entitled to it). The customer will therefore find the same discount in each bill (e.g. if the bill is issued every 2 months, and the monthly discount is €15, in each bill he will find €30 of social bonus reduction). The exact values of the electricity bonus can be consulted on the Arera website (www.arera.it).

What does the gas bonus depend on

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As far as gas is concerned, the value of the bonus is not the same every month: the discount that households find on their bills differs according to the season in which it is granted: higher in winter when more gas is consumed, lower in other months. The value of the bonus depends, therefore, on several factors: 1) number of household members indicated in the Dsu; 2) use of gas (domestic hot water and/or cooking, heating use, or both types of use); 3) climatic zone where the supply is located.

The benefit on your water bill

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Turning to the water bonus, it grants a discount of 50 litres per inhabitant per day: this means that for a family of four people, 200 litres are discounted every day. The value of the water bonus, unlike that of the electricity and gas bonus, is not the same for all users (as water tariffs are not the same nationwide), but changes according to the geographical area in which the subsidised supply is located. To find out the amount of the bonus, it is therefore necessary to consult the website of one's water manager, check the tariffs applied for the water service, and calculate the amount of the bonus by multiplying 50 litres per day by the number of members of the registered family.

Bonus disbursement times

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Finally, the timing of disbursement. The electricity and gas bonus is disbursed in bills after about 3-4 months from the date of the Isee certificate, while for the water bonus the disbursement in bills generally occurs about 6-7 months after the Isee certificate. The timeframe changes for condominial supplies: for the gas bonus, in fact, it will be necessary for the citizen to send the Pdr code so that Sii can search for the condominial supply and thus activate the disbursement process. In the case of the water bonus, on the other hand, the facilitation is disbursed directly by the manager, if the eligibility checks are positive, within 60 days starting from when the manager has received the data from Sii.

Physical hardship bonus

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In addition to bonuses for economic hardship, there is also a bonus for physical hardship reserved for all domestic customers suffering from a serious illness or for domestic customers with an electricity supply where a person suffering from a serious illness who requires the use of electro-medical equipment to maintain life is living. The social bonus for physical discomfort can be cumulated with bonuses for economic discomfort. The list of admissible equipment was established by a decree of the Ministry of Health.

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