Soft skills

Work less and work better, but you need to be organised

How personal organisation can improve productivity and well-being at work

by Gianni Rusconi

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4' min read

4' min read

Personal organisation is a skill to be recognised, valued and trained: those who manage their resources of time and space and their energy in the best possible way work with greater satisfaction and well-being.

Micro-organisation and virtuous habits have a strong impact on a company's prosperity and, consequently, knowing how to grasp the value of this competence means treating the resources of others, whether colleagues, collaborators or customers, with greater care and respect. With this business card Fabiola Di Giov Angelo, Corporate Strategist and member of the Board of Directors of Organise Italy, a young benefit company (B-Corp certified) that operates in the world of consulting and training. A densely populated world but probably not so harboured by realities that work to help companies include personal organisation in their list of priorities, a topic for which interest, since the pandemic, has become stronger and more widespread.

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Managers and heads of companies began to wonder how people (who make up the organisation as a whole) are doing, and people in turn began to wonder more and more how to perform all the tasks assigned to them, how to manage themselves in their different roles and how to organise themselves independently once the classic office structure disappeared in favour of remote working.

The importance of effective personal organisation

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Getting organised on a personal level has therefore become an increasingly important principle in tandem with the need to become more aware of organisational style, with the ultimate aim of fostering the well-being of all and sustainable corporate growth. The other side of the coin, namely disorganisation, must instead be considered as a social (and not only personal) fact that impacts on people's lives and strongly affects the performance of the company as a whole, in terms of productivity, costs, dispersion of resources and the effectiveness of relations and collaboration between different teams. In spite of this evidence, however, several studies on the subject show that little time is spent on (personal) organisation, with no one or hardly anyone teaching it and deepening it, leaving it to the goodwill of the individual to learn how to make it a valuable feature.

Hence the need for a new figure, the professional organiser, i.e. a professional who supports individuals (or small work groups) in personal organisation through ad hoc training and specialisation courses. This, at least, is the conviction that inspired Sabrina Toscani, founder and Ceo of Organise Italy, to give life to this entrepreneurial project that has the HR manager as its preferred (but not the only) interlocutor.

'As a rule,' the expert explained to Il Sole 24 Ore, 'we ask for as wide an involvement as possible, precisely because this is an issue that does not concern the individual but how individuals interact. Common sense is not enough, nor is it sufficient to define a rigid vademecum to be applied to everyone. It is necessary to lead people to conduct their activities to the best of their ability, starting with themselves, adopting good manners and benefiting from them'.

The work of the professional organiser

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The work of the professional organiser should not, however, be confused with that of the Chief Happiness Officer, who performs a different task. "We operate at the level of micro-management,' Toscani points out in this regard, 'a very practical technique that works on day-to-day operations to help understand what to do, and we intervene on a basic layer of being in the company, and therefore on the behaviours that induce the person to create the conditions to be happier and to lighten the load of the activities for which he or she is responsible'. The cultural hurdle to overcome is therefore another one and manifests itself in the lack of alignment between the C-levels and their respective work teams. As confirmed by the two figures of Organise Italy, cases in which entrepreneurs and managers suffer from flaws in their ability to organise themselves and solve relational problems that undermine the level of efficiency and productivity at scale are not rare. The concept of doing a lot, Toscani emphatically stresses again, "is outdated: the results obtained must be measured against the resources used".

Good personal organisation should also not be confused with being multitasking, which is not always a virtue. Organised action is usually effective and meets the objective, but one cannot underestimate the aspect of finding the right balance between workload and the management of one's personal space. 'You cannot always live with your head down,' Di Giov Angelo warns, 'but you need to stop and organise your time and your modus operandi sequentially. It is a cultural change that takes time and comes from afar, because at school the method of study is hardly taught and the same happens in the company for the method of work, without forgetting that there is little attention paid to the subject of personal organisation and, above all, it is not considered a soft skill".

However, there is a solution to this shortcoming and it is a path that is independent of the role occupied in the company and that normally involves small teams, including leaders. There is no manual to be followed to the letter, but there is a scientific methodology to be learnt step by step, 'neurorganising', which deals with identifying the functioning of the human brain in order to support it in its activities, supporting it in its natural way of operating through the use of organisational strategies that favour the management of the resources at its disposal. 'There is no magic formula,' concludes the founder of Organise Italy, 'because the solution does not lie in the tool but in the application of the method. You do what is really useful to get to the goal: the more people get involved, the more the method has a positive impact, and the most far-sighted manager is often the one who gets directly involved".

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